Project Manager

Project Manager

Zagwear | Remote | Full-Time

Make Brands Unforgettable—One Project at a Time 

Zagwear is a leading global provider of innovative branded merchandise solutions, helping businesses create meaningful connections through high-quality branded merch. We are looking for a detail-oriented and proactive Project Manager to join our team and support our growing client base.

Zagwear has received numerous industry awards including PPAI 100 listing and Greatest Places to Work honors.

Job Overview:

 The Project Manager will be responsible for managing client projects from initiation to completion, ensuring seamless execution and delivery. This role requires excellent organizational skills, strong attention to detail, and the ability to communicate effectively with clients, vendors, and internal teams. If you thrive in a fast-paced environment and are passionate about branded merchandise, we want to hear from you! 

Key Responsibilities:

• Coordinate and manage multiple branded merch projects simultaneously.
• Serve as the primary point of contact for clients, vendors, and the internal team.
• Partner closely with cross-functional teams such as operations, finance, production, and art to ensure seamless client experience from all aspects.
• Responsible for ensuring that all duties for the assigned accounts are performed in a timely manner, consistent with the customer’s expectations.
• Collaborate with the sales team to understand client requirements and deliver exceptional service.
• Source and communicate with suppliers to ensure product quality and timely delivery.
• Prepare project presentations, including quotes, purchase orders, and status reports.
• Order samples for customers
• Identify potential project risks and implement effective solutions.
• Respond to customer inquiries in a timely fashion.
• Participate in team conference calls, customer conference calls, and customer site visits on an as-needed basis.